Many times a conflict arises when individuals having varied interests, opinions and thought processes and are working with each other. Nothing productive will ever come out if the employees are constantly engaged in fighting and criticizing others. To prevent conflicts and amongst the employees and for them to concentrate on their work, conflict management plays a very important role at workplaces.
Come and master the fundamentals of conflict resolution with BSR. You will learn to strengthen your personal and professional relationships by constructively addressing conflicts between individuals and within organizations. He also teaches you to build skills, specifically aimed at managing intercultural conflicts. You will also explore how competing interests and goals, power imbalances, and other factors influence the nature of conflict and management strategies.