BEHAVIOURAL TRAINING

Employees in an organization need to have specific skills that enable them to face the demands of modern working life. People’s behaviour is recognized as a major contributor to their success in business. Behavioural competence is highly important in order to realize and venture towards set goals. Behavioural Skills Training is an effective training package that consists of instructions, rehearsal, and feedback.

BSR through this program addresses a wide variety of topics and aim to support participants to increase their understanding of their own behaviour and the impact it has on others. The participants are then exposed to models, tools, techniques, and ideas, which they can apply to their own situation. BSR customizes and designs the training program according to the needs and objectives of the organization and its participant employees. With the aim to achieve a change in the behaviour of the participants, behavioural training is focused on uplifting individual’s performance.

HAVE A DIRECT IMPACT ON YOUR EMPLOYEE’S BEHAVIOUR

While other training methods attempt to lead a behavioural change through value addition and other theoretic knowledge, this session is a superb technique which focuses on real behaviour rather than theories.

IMPROVE BOTH INDIVIDUAL SUCCESS AND DESIRED ORGANIZATIONAL RESULTS

This session helps the employees to recognize the appropriate action in work and engage with it in a positive manner. The employees will begin to show their learning in work with an increased level of commitment and dedication.

With the aim of enhancing the customer focus, selling skills and leadership skills of Tata Teleservices, we have launched some vital behavioral interventions in association with BSR. The methodology used by Bhupendra has been very viable and effective. People have not only learned but have enjoyed the learning. Moreover our sales has increased. BSR’s expertise in behavioral science, in terms of knowledge and coaching, has actually
enabled my people in the team to cultivate the right mindset, a basic need to success.

Thanks for the wonderful intervention.

Mr Naveen, Sr. Sales Manager, Tata Teleservices